Keeping your pulse on shoppers.
No other industry has seen a more profound digital transformation than retailers. It’s critical to understand the evolving cross-channel experiences of customers, as well as their paths to purchase either in-store or online. Our sophisticated analytics and real-time techniques can guide your brand in creating preferences at key touchpoints.
Issues we’ve helped retail clients tackle include:
- Identifying new/emerging international markets
- Staying competitive relative to competition
- Establishing a messaging platform that differentiates
- Delivering consistent cross channel experience (store, online, mobile, social)
- Decision process (pathways to the store)
- Identifying and applying strategy and tactics to target segments
- Optimal role/strategy for mobile payments
Our Retail clients have included:
- Family Dollar
- LL Bean
- Whole Foods
Learn more about our experience and custom approach.