Retail

Keeping your pulse on shoppers.

 

No other industry has seen a more profound digital transformation than retailers. It’s critical to understand the evolving cross-channel experiences of customers, as well as their paths to purchase either in-store or online. Our sophisticated analytics and real-time techniques can guide your brand in creating preferences at key touchpoints.

 

Issues we’ve helped retail clients tackle include:

  • Identifying new/emerging international markets
  • Staying competitive relative to competition
  • Establishing a messaging platform that differentiates
  • Delivering consistent cross channel experience (store, online, mobile, social)
  • Decision process (pathways to the store)
  • Identifying and applying strategy and tactics to target segments
  • Optimal role/strategy for mobile payments

 

Our Retail clients have included:

  • Family Dollar
  • Gore
  • LL Bean
  • Meijer
  • Nordstrom
  • Publix
  • REI
  • Staples
  • Talbots
  • Whole Foods

 

Learn more about our experience and custom approach.

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